FAQ - Frequently Asked Questions - ResellPortal

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Frequently Asked Questions

Everything you need to know about ResellPortal. From getting started to scaling your reseller business, find answers to all your questions.

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What do you need help with?

🚀

Getting Started

6 questions

💰

Selling & Payments

7 questions

📦

Products

8 questions

🎨

Branding & Store

5 questions

🚀 Getting Started

Getting started takes just a few minutes:

Sign up free — Create your reseller account at no cost
Choose your selling method — Storefront (automated) or Manual (add clients yourself)
Set up branding — Add your logo, domain, and colors
Configure products — Choose which products to offer and set your prices
Add wallet funds — Minimum $20 to start activating services
Start selling — Share your store or add clients manually

              No technical skills required! Everything is designed to be simple and intuitive.
            

Zero upfront costs! Here's how it works:

No signup fees — Creating an account is completely free
No monthly fees — You only pay for services you activate
No minimum orders — Start with just one client if you want
Wallet-based system — Add funds, then use them to activate services
Keep your profit — Charge clients whatever you want above wholesale cost

              Example: VPN service costs you $3/month wholesale. Sell it for $10/month and keep $7 profit per client, per month.
            

Storefront Mode:

Branded e-commerce store on your custom domain
Clients browse products and pay via Stripe
You set profit margins, payments go to your Stripe account
Requires Stripe account and $20+ wallet balance

Manual Mode:

No storefront—you handle sales your own way
Accept any payment method (cash, bank transfer, crypto, PayPal)
Add clients directly from your dashboard
Perfect for B2B deals and custom pricing per client

              You can use both methods! Many resellers have a storefront AND add enterprise clients manually.
            

Most resellers are up and running in under 30 minutes:

Account creation: 2 minutes
Branding setup: 10-15 minutes (logo, colors, domain)
Product configuration: 5-10 minutes
Wallet funding: 2 minutes

You can literally start selling the same day you sign up.

No technical skills required!

Everything is point-and-click in your dashboard
No coding, no server management, no technical setup
We handle all the backend—hosting, delivery, support
You focus on sales and growing your client base

If you can use email and social media, you can run a ResellPortal business.

When you add a client and activate their service:

For software products (VPN, AI Tools, Website Builder, etc.) — Client receives login credentials via email automatically
For service products (Web Design, SEO) — Our team contacts the client to coordinate the project
You can track all clients and their services in your dashboard
Clients see YOUR branding, not ResellPortal

💰 Selling & Payments

You earn the difference between wholesale cost and what you charge clients:

Set your own prices — Charge whatever the market will pay
Typical margins: 30-100%+ depending on the product
Recurring revenue — Many products are subscriptions (VPN, AI Tools, Hosting)
One-time projects — Web Design and SEO are one-time payments with high margins

              Example earnings:

              • 10 VPN clients at $10/month = $70/month profit

              • 5 AI Tools clients at $50/month = $175/month profit

              • 2 Web Design projects at $1,500 = $1,000+ profit

The wallet is your account balance for activating services:

Add funds via credit card, PayPal, or crypto
Minimum $20 to enable storefront purchases
When you activate a service, the wholesale cost is deducted from your wallet
For Storefront mode, your profit goes to Stripe, cost comes from wallet
For Manual mode, collect payment however you want, then use wallet to activate

For Storefront mode with Stripe:

Connect your Stripe account — Takes 5 minutes
Client pays on your store — Money goes to YOUR Stripe
Service cost is deducted from your wallet
Your profit stays in your Stripe account
Stripe sends funds to your bank on their normal schedule

              You're in control. We never touch the money your clients pay—it goes directly to your Stripe account.
            

Yes! With Manual mode, you can accept any payment method:

Bank transfer / Wire
PayPal, Venmo, Cash App
Crypto (Bitcoin, USDT, etc.)
Cash for local clients
Invoice and net terms for business clients

Just collect payment however you want, then add the client from your dashboard.

Yes! You can create coupon codes for your storefront:

Percentage off (e.g., 20% off)
Fixed amount off (e.g., $10 off)
Set expiration dates
Limit usage per coupon
Great for promotions, first-time buyers, or special campaigns

No limits! Sell as much as you want:

Unlimited clients
Unlimited orders
Unlimited revenue
Scale as big as your sales efforts allow

Many successful resellers earn full-time incomes through ResellPortal.

Yes! Many of our products are subscription-based:

Monthly subscriptions: VPN, AI Tools, Hosting, Website Builder, etc.
Annual plans: Offer discounts for yearly commitments
Stripe handles recurring billing automatically for your storefront
For manual clients, you manage billing however you prefer

📦 Products

26+ digital products across multiple categories:

AI Business Tools — 17 AI-powered tools including Voice Agent, Chatbots, Lead Capture, CRM Assistant, and more
VPN Service — 30+ countries, 10 device connections, zero-log
E-SIM Data Plans — 4G/5G data in 150+ countries
Social Media Automation — Schedule posts, manage multiple accounts
SMM Panel — Likes, followers, views at wholesale prices
Website Builder — AI-powered with 100+ templates
Web Hosting — cPanel with WordPress Toolkit
WordPress Plugin Pack — 1500+ white-label plugins
Domain Registration — All TLDs with DNS management
E-Signature Software — Legally binding digital signatures
CRM System — Contact and sales pipeline management
Invoicing — AI-powered billing and payments
Appointment Booking — Calendar sync and reminders
Web Design Services — Custom design delivered white-label
SEO Services — White-label optimization

The AI Business Tools suite includes 17 different AI-powered tools:

AI Voice Agent — Answer phone calls 24/7, qualify leads, book appointments
AI Live Chat Bot — Website chatbot for support and lead capture
AI FAQ Assistant — Instant answers from knowledge base
AI Lead Capture Bot — Convert visitors into qualified leads
AI Appointment Scheduler — Natural language booking with calendar sync
AI Product Recommender — Increase average order value
AI Business Intelligence — Analytics and insights from data
AI Email Responder — Smart email drafting and replies
AI CRM Assistant — Automate CRM data entry and follow-ups
AI Review Responder — Reply to Google/Yelp reviews automatically
AI Website Spy — Monitor competitor websites for changes
AI Market Domination — Local market competitive analysis
AI Local Leads Finder — Find businesses that need your services
AI Blog Generator — SEO-optimized content creation
AI Website Health Monitor — Uptime, speed, and SEO monitoring
AI QR Code Generator — Dynamic, trackable QR campaigns
AI SEO Rank Tracker — Track keyword rankings and competitors

              This is one of the most valuable products—businesses pay premium prices for AI automation!
            

The VPN service includes:

30+ countries — Servers worldwide for global access
10 simultaneous connections — One account covers all devices
Zero-log policy — Complete privacy guaranteed
Apps for all platforms — iOS, Android, Windows, macOS, Linux, Fire TV
Kill switch & DNS leak protection — Security features built-in

Clients receive login credentials and can download apps immediately.

E-SIM data is perfect for travelers:

150+ countries — Coverage worldwide
Instant QR code delivery — No physical SIM needed
4G/5G speeds — Premium carrier networks
Flexible plans — 1GB to unlimited, 7-30 days
Keep existing number — Data-only doesn't affect their phone number

When activated, client receives QR code via email to scan and install in 60 seconds.

These are done-for-you services delivered under your brand:

You sell the project to your client at your price
You activate the service from your dashboard
Our team contacts the client to gather requirements
Work is completed and delivered to your client
Client thinks it's your team — fully white-labeled

              Great for agencies! Sell web design for $2,000-$5,000, pay our wholesale rate, keep the difference.
            

A white-labeled plugin that gives access to 1500+ premium plugins and themes:

Your branding — Plugin shows your company name and logo
One-click install — Single ZIP file gives access to everything
Auto updates — All plugins stay current automatically
Page builders, SEO tools, security, themes — Everything included
Unlimited sites — Use on as many client sites as you want

Perfect for web developers and agencies managing multiple WordPress sites.

Yes! You have full control:

Toggle products on/off in your storefront
Only show products relevant to your target market
Add or remove products anytime
Create focused stores (e.g., AI tools only, or VPN only)

We've got you covered:

You provide first-level support to maintain the client relationship
Escalate technical issues to our support team
24/7 backend support available for urgent issues
Knowledge base and docs to help you help clients
Service guarantees — We ensure quality delivery

🎨 Branding & Store

Complete branding control:

Custom domain — yourcompany.com (not resellportal.com)
Logo and favicon — Your branding everywhere
Brand colors — Match your company identity
AI Tools branding — Your name inside the AI platform
E-Signature branding — Your logo on signing pages
WordPress Plugin branding — "YourCompany Plugin Pack"
Email branding — Notifications come from your brand

Your clients will never see "ResellPortal" anywhere. It's 100% your brand.

Simple DNS setup:

Add a CNAME record pointing to our servers
We handle SSL certificates automatically
Your store is live on your domain within minutes
Step-by-step instructions provided in dashboard

Works with any domain registrar (GoDaddy, Namecheap, Cloudflare, etc.).

Yes! Multi-language support is available:

Set your store's primary language
Serve international markets in their language
Product descriptions and interface translated

Yes! Set your store currency:

USD, EUR, GBP, and many more
Display prices in your clients' preferred currency
Stripe handles currency conversion

Still Have Questions?

Our support team is ready to help. Contact us or jump right in and start your reseller journey today.

Start Reselling Now Contact Support