FAQ - Frequently Asked Questions - ResellPortal
Help Center

Frequently Asked Questions

Everything you need to know about ResellPortal. From getting started to scaling your reseller business, find answers to all your questions.

Browse Topics

What do you need help with?

🚀

Getting Started

6 questions

💰

Selling & Payments

7 questions

📦

Products

8 questions

🎨

Branding & Store

5 questions

🚀 Getting Started

Getting started takes just a few minutes:
  • Sign up free — Create your reseller account at no cost
  • Choose your selling method — Storefront (automated) or Manual (add clients yourself)
  • Set up branding — Add your logo, domain, and colors
  • Configure products — Choose which products to offer and set your prices
  • Add wallet funds — Minimum $20 to start activating services
  • Start selling — Share your store or add clients manually
No technical skills required! Everything is designed to be simple and intuitive.
Zero upfront costs! Here's how it works:
  • No signup fees — Creating an account is completely free
  • No monthly fees — You only pay for services you activate
  • No minimum orders — Start with just one client if you want
  • Wallet-based system — Add funds, then use them to activate services
  • Keep your profit — Charge clients whatever you want above wholesale cost
Example: VPN service costs you $3/month wholesale. Sell it for $10/month and keep $7 profit per client, per month.
Storefront Mode:
  • Branded e-commerce store on your custom domain
  • Clients browse products and pay via Stripe
  • You set profit margins, payments go to your Stripe account
  • Requires Stripe account and $20+ wallet balance
Manual Mode:
  • No storefront—you handle sales your own way
  • Accept any payment method (cash, bank transfer, crypto, PayPal)
  • Add clients directly from your dashboard
  • Perfect for B2B deals and custom pricing per client
You can use both methods! Many resellers have a storefront AND add enterprise clients manually.
Most resellers are up and running in under 30 minutes:
  • Account creation: 2 minutes
  • Branding setup: 10-15 minutes (logo, colors, domain)
  • Product configuration: 5-10 minutes
  • Wallet funding: 2 minutes
You can literally start selling the same day you sign up.
No technical skills required!
  • Everything is point-and-click in your dashboard
  • No coding, no server management, no technical setup
  • We handle all the backend—hosting, delivery, support
  • You focus on sales and growing your client base
If you can use email and social media, you can run a ResellPortal business.
When you add a client and activate their service:
  • For software products (VPN, AI Tools, Website Builder, etc.) — Client receives login credentials via email automatically
  • For service products (Web Design, SEO) — Our team contacts the client to coordinate the project
  • You can track all clients and their services in your dashboard
  • Clients see YOUR branding, not ResellPortal

💰 Selling & Payments

You earn the difference between wholesale cost and what you charge clients:
  • Set your own prices — Charge whatever the market will pay
  • Typical margins: 30-100%+ depending on the product
  • Recurring revenue — Many products are subscriptions (VPN, AI Tools, Hosting)
  • One-time projects — Web Design and SEO are one-time payments with high margins
Example earnings:
• 10 VPN clients at $10/month = $70/month profit
• 5 AI Tools clients at $50/month = $175/month profit
• 2 Web Design projects at $1,500 = $1,000+ profit
The wallet is your account balance for activating services:
  • Add funds via credit card, PayPal, or crypto
  • Minimum $20 to enable storefront purchases
  • When you activate a service, the wholesale cost is deducted from your wallet
  • For Storefront mode, your profit goes to Stripe, cost comes from wallet
  • For Manual mode, collect payment however you want, then use wallet to activate
For Storefront mode with Stripe:
  • Connect your Stripe account — Takes 5 minutes
  • Client pays on your store — Money goes to YOUR Stripe
  • Service cost is deducted from your wallet
  • Your profit stays in your Stripe account
  • Stripe sends funds to your bank on their normal schedule
You're in control. We never touch the money your clients pay—it goes directly to your Stripe account.
Yes! With Manual mode, you can accept any payment method:
  • Bank transfer / Wire
  • PayPal, Venmo, Cash App
  • Crypto (Bitcoin, USDT, etc.)
  • Cash for local clients
  • Invoice and net terms for business clients
Just collect payment however you want, then add the client from your dashboard.
Yes! You can create coupon codes for your storefront:
  • Percentage off (e.g., 20% off)
  • Fixed amount off (e.g., $10 off)
  • Set expiration dates
  • Limit usage per coupon
  • Great for promotions, first-time buyers, or special campaigns
No limits! Sell as much as you want:
  • Unlimited clients
  • Unlimited orders
  • Unlimited revenue
  • Scale as big as your sales efforts allow
Many successful resellers earn full-time incomes through ResellPortal.
Yes! Many of our products are subscription-based:
  • Monthly subscriptions: VPN, AI Tools, Hosting, Website Builder, etc.
  • Annual plans: Offer discounts for yearly commitments
  • Stripe handles recurring billing automatically for your storefront
  • For manual clients, you manage billing however you prefer

📦 Products

26+ digital products across multiple categories:
  • AI Business Tools — 17 AI-powered tools including Voice Agent, Chatbots, Lead Capture, CRM Assistant, and more
  • VPN Service — 30+ countries, 10 device connections, zero-log
  • E-SIM Data Plans — 4G/5G data in 150+ countries
  • Social Media Automation — Schedule posts, manage multiple accounts
  • SMM Panel — Likes, followers, views at wholesale prices
  • Website Builder — AI-powered with 100+ templates
  • Web Hosting — cPanel with WordPress Toolkit
  • WordPress Plugin Pack — 1500+ white-label plugins
  • Domain Registration — All TLDs with DNS management
  • E-Signature Software — Legally binding digital signatures
  • CRM System — Contact and sales pipeline management
  • Invoicing — AI-powered billing and payments
  • Appointment Booking — Calendar sync and reminders
  • Web Design Services — Custom design delivered white-label
  • SEO Services — White-label optimization
The AI Business Tools suite includes 17 different AI-powered tools:
  • AI Voice Agent — Answer phone calls 24/7, qualify leads, book appointments
  • AI Live Chat Bot — Website chatbot for support and lead capture
  • AI FAQ Assistant — Instant answers from knowledge base
  • AI Lead Capture Bot — Convert visitors into qualified leads
  • AI Appointment Scheduler — Natural language booking with calendar sync
  • AI Product Recommender — Increase average order value
  • AI Business Intelligence — Analytics and insights from data
  • AI Email Responder — Smart email drafting and replies
  • AI CRM Assistant — Automate CRM data entry and follow-ups
  • AI Review Responder — Reply to Google/Yelp reviews automatically
  • AI Website Spy — Monitor competitor websites for changes
  • AI Market Domination — Local market competitive analysis
  • AI Local Leads Finder — Find businesses that need your services
  • AI Blog Generator — SEO-optimized content creation
  • AI Website Health Monitor — Uptime, speed, and SEO monitoring
  • AI QR Code Generator — Dynamic, trackable QR campaigns
  • AI SEO Rank Tracker — Track keyword rankings and competitors
This is one of the most valuable products—businesses pay premium prices for AI automation!
The VPN service includes:
  • 30+ countries — Servers worldwide for global access
  • 10 simultaneous connections — One account covers all devices
  • Zero-log policy — Complete privacy guaranteed
  • Apps for all platforms — iOS, Android, Windows, macOS, Linux, Fire TV
  • Kill switch & DNS leak protection — Security features built-in
Clients receive login credentials and can download apps immediately.
E-SIM data is perfect for travelers:
  • 150+ countries — Coverage worldwide
  • Instant QR code delivery — No physical SIM needed
  • 4G/5G speeds — Premium carrier networks
  • Flexible plans — 1GB to unlimited, 7-30 days
  • Keep existing number — Data-only doesn't affect their phone number
When activated, client receives QR code via email to scan and install in 60 seconds.
These are done-for-you services delivered under your brand:
  • You sell the project to your client at your price
  • You activate the service from your dashboard
  • Our team contacts the client to gather requirements
  • Work is completed and delivered to your client
  • Client thinks it's your team — fully white-labeled
Great for agencies! Sell web design for $2,000-$5,000, pay our wholesale rate, keep the difference.
A white-labeled plugin that gives access to 1500+ premium plugins and themes:
  • Your branding — Plugin shows your company name and logo
  • One-click install — Single ZIP file gives access to everything
  • Auto updates — All plugins stay current automatically
  • Page builders, SEO tools, security, themes — Everything included
  • Unlimited sites — Use on as many client sites as you want
Perfect for web developers and agencies managing multiple WordPress sites.
Yes! You have full control:
  • Toggle products on/off in your storefront
  • Only show products relevant to your target market
  • Add or remove products anytime
  • Create focused stores (e.g., AI tools only, or VPN only)
We've got you covered:
  • You provide first-level support to maintain the client relationship
  • Escalate technical issues to our support team
  • 24/7 backend support available for urgent issues
  • Knowledge base and docs to help you help clients
  • Service guarantees — We ensure quality delivery

🎨 Branding & Store

Complete branding control:
  • Custom domain — yourcompany.com (not resellportal.com)
  • Logo and favicon — Your branding everywhere
  • Brand colors — Match your company identity
  • AI Tools branding — Your name inside the AI platform
  • E-Signature branding — Your logo on signing pages
  • WordPress Plugin branding — "YourCompany Plugin Pack"
  • Email branding — Notifications come from your brand
Your clients will never see "ResellPortal" anywhere. It's 100% your brand.
Simple DNS setup:
  • Add a CNAME record pointing to our servers
  • We handle SSL certificates automatically
  • Your store is live on your domain within minutes
  • Step-by-step instructions provided in dashboard
Works with any domain registrar (GoDaddy, Namecheap, Cloudflare, etc.).
Yes! Multi-language support is available:
  • Set your store's primary language
  • Serve international markets in their language
  • Product descriptions and interface translated
Yes! Set your store currency:
  • USD, EUR, GBP, and many more
  • Display prices in your clients' preferred currency
  • Stripe handles currency conversion

Ready to Get Started?

Launch your reseller business in 4 simple steps.

1

Sign Up Free

Create your account in 2 minutes

2

Set Up Branding

Add your logo, domain, colors

3

Configure Products

Choose products and set prices

4

Start Earning

Add clients and collect payments

Still Have Questions?

Our support team is ready to help. Contact us or jump right in and start your reseller journey today.